Payment & Returns

Payment

Payment will be deducted from your account at the point of sale. All prices quoted on the School Outfit website are quoted in UK sterling, and where appropriate are inclusive of UK tax (VAT).

We Accept all Major Credit Cards

Returns

The School Outfit will offer an exchange or refund  if you are not perfectly happy within 14 days of receipt, provided the items are returned unworn, in perfect condition, any seals attached to the product packaging remain unbroken and that the item is in re-saleable condition (as above with all labels and swing tags intact).

We do not exchange or refund on tights or underwear.

Please note that any items purchased via our websitet can be returned to the address below or one of our Little Gems Outlets

with proof of purchase (your confirmation of order).

When posting a return or exchange please follow the steps below:

1. Please include proof of purchase and indicate clearly whether you would like a refund or an exchange. If you want to exchange the goods please state clearly which item you would like in exchange (any additional costs will be charged subsequent to dispatch of replacement goods). Please also include a daytime contact number.

2. You, the customer, are responsible for all postage costs incurred when returning any items. Goods must be returned with proof of purchase and by registered post only. The School Outfit cannot be held responsible for items returned to us by any other method.

3. All items should be returned to:

The School Outfit
62 Hutton Close
Crowther Industrial Estate
Washington, Tyne & Wear
NE38 0AH